8999tk Privacy Policy

1. Introduction and Applicability

8999tk ("we", "us", or "platform") operates a safe and reliable online gaming platform for users in Bangladesh. This Privacy Policy ("Policy") describes how we collect, process, store, and protect your personal information when you use our website, mobile site, and related services.

By using 8999tk's services, you agree to the terms of this Privacy Policy. If you do not agree with any term, please refrain from using our platform. This Policy applies only to users aged 21 and above.

We may update this Privacy Policy from time to time. For any changes, the "Last Updated" date at the top of the page will be revised and registered users will be notified by email.

2. What Information We Collect

8999tk collects various types of information as needed to provide you with our services. The details are described below by category.

2.1 Registration and Identity Information

When you create an account on 8999tk, we collect the following information:

• Full name and date of birth (for age verification — users aged 21 and above only)
• Valid email address
• Mobile number (for bKash, Nagad, or Rocket verification)
• Bank or mobile banking account details (for transaction purposes)
• National ID number or passport number (for KYC verification where applicable)

2.2 Transaction and Financial Information

We keep a record of every deposit and withdrawal transaction on 8999tk. This includes:

• Deposit and withdrawal amounts along with date and time
• Payment method used (bKash, Nagad, Rocket, Upay, or bank transfer)
• Transaction ID and status
• Information on the use of bonuses and promotional benefits

2.3 Gaming Activity Information

To ensure responsible gaming and improve service quality, we store the following information:

• Gaming history (type of games played, bet amounts, win and loss records)
• Session duration and activity type
• VIP level information and cashback benefit history

2.4 Technical and Device Information

Some technical information is collected automatically when you access our platform:

• IP address and geographic location (country and city level)
• Browser type and version
• Device type (mobile / tablet / desktop) and operating system
• Cookie and session token information
• Referral URL and browsing patterns

3. Purpose of Using Information

8999tk uses the collected information for the following legitimate purposes:

• To complete account registration and identity verification
• To process financial transactions and ensure transaction security
• To comply with applicable legal obligations and fraud prevention measures
• To provide customer support and resolve issues
• To deliver personalised promotions, bonuses, and offers
• To monitor responsible gaming and identify problematic gaming behaviour
• To maintain platform security and stability
• To conduct statistical analysis for service improvement

4. Data Storage and Security

8999tk gives the highest priority to the protection of your personal information. We use industry-standard security technologies, which include:

• SSL (Secure Socket Layer) encryption — all data exchanged between your browser and our servers is encrypted
• At-rest encryption — sensitive information stored in databases remains in an encrypted state
• Two-Factor Authentication (2FA) — an additional layer of security for account login
• Regular security audits and vulnerability testing
• Restricted staff access — only authorised personnel can access specific information

Financial information (deposit amounts, withdrawal history) is retained for a minimum of 5 years, and identity verification information for a minimum of 7 years, in compliance with applicable legal requirements. This information may be retained even after an account is closed.

5. Sharing Information with Third Parties

8999tk never sells your personal information to third parties for commercial purposes. However, we may share information in specific circumstances:

5.1 Payment Processors

Information required to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfer is shared with the relevant payment service providers. These providers manage the information in accordance with their own privacy policies.

5.2 Game Providers

Our game providers, including Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe, may receive access to limited information necessary to deliver their services. This is solely for gaming services and does not apply to personally identifiable information.

5.3 Legal Obligations

Information may be disclosed pursuant to an order of a competent court, regulatory authority direction, or a lawful request from law enforcement. In such cases, we provide full cooperation in compliance with the law.

6. Cookie Policy

8999tk uses cookies and similar technologies for the smooth operation of its platform and to improve the user experience. We use the following types of cookies:

• Essential Cookies: Essential for maintaining login sessions and operating the core functions of the platform. These cannot be disabled.
• Functionality Cookies: Help remember your preferences (language, gaming settings).
• Analytics Cookies: Collect information about site usage to help us improve our services. These are not linked to personal identity.
• Security Cookies: Used for fraud detection and account protection.

You can manage cookies by changing your browser settings, however some functionality may become limited.

7. Your Rights

As a user of 8999tk, you have the following rights:

• Right to Access Information: You have the right to know what information we hold about you.
• Right to Correct Information: If any of your information is incorrect, you may request a correction.
• Right to Delete Information: In certain circumstances you may request the deletion of your personal information, however information required to meet legal obligations may be retained.
• Right to Object to Processing: You may object to your information being used for marketing purposes.
• Right to Data Portability: You may request your information in a structured format.
• Right to Withdraw Consent: You may withdraw consent for the use of information provided on the basis of consent at any time.

To exercise these rights, please contact our support team. We will try to respond to your request within 30 working days.

8. Privacy Protection for Minors

8999tk strictly prohibits its services for anyone under the age of 21. We do not intentionally collect personal information from anyone under the age of 21.

If you believe that a minor is using our platform or that their information is in our system, please contact us immediately. We will promptly close that account and delete the relevant information.

9. International Data Transfers

8999tk primarily serves users in Bangladesh. However, some of our technology infrastructure and game providers operate on international servers. In such cases we ensure that:

• Data Processing Agreements (DPAs) are signed with third parties
• Data stored on international servers is also protected through industry-standard encryption
• No data transfer takes place without the necessary safeguards in place

10. Marketing Communications

If you consent to marketing communications at the time of registration, we may send you emails about new bonus offers, promotions, and platform updates. At any time you may:

• Stop marketing emails by clicking the "Unsubscribe" link at the bottom of the email
• Change your marketing communication preferences from your account settings
• Opt out by contacting our support team

Even if you stop marketing communications, transactional emails related to your account (such as deposit confirmations and withdrawal updates) will continue to be sent.

11. Response to Security Breaches

If a data security breach occurs that may compromise your information, 8999tk will:

• Notify the relevant authorities within 72 hours of identifying the incident
• Inform affected users by email as quickly as possible
• Take immediate technical measures to limit the damage
• Provide transparent information about the nature of the breach, its impact, and our response

12. Policy Changes and Updates

8999tk reserves the right to change this Privacy Policy at any time. For significant changes, we will:

• Update the "Last Updated" date at the top of the page
• Send a summary of the changes to registered users by email
• You may be asked to consent to the updated policy when logging in to the platform

If you continue to use 8999tk after a change, you will be considered to have agreed to the new policy.

13. Contact Us

If you have any questions, concerns, or information-related requests about this Privacy Policy, please contact us:

Related Policies

Please read the important documents below before using our services.