🛡️ Safe Gaming Policy

8999tk's Commitment to Responsible Gaming

Gaming is for entertainment — never a source of stress or problems. At 8999tk we place your protection and mental well-being above everything else.

Our Philosophy

Let Gaming Be Enjoyable and Risk-Free

8999tk is a trusted online gaming platform in Bangladesh. We believe gaming should always be entertaining and should never harm your financial or mental health. Responsible gaming means knowing your limits, playing with awareness, and seeking help when needed.

Our platform offers a range of protective tools that help you stay in control of your gaming experience. From setting deposit limits to full self-exclusion — everything is within your reach.

Gaming on 8999tk is for individuals aged 21 and above only. We are firmly committed to keeping minors away from gaming.

Our Core Commitments

  • Strict enforcement of the 21+ age requirement
  • Deposit and loss limit features
  • Time-out and break options
  • Self-exclusion option
  • 24/7 live support in Bengali
  • Gaming history and spending review
  • Secure SSL encryption
Protective Tools

Your Gaming Controls Are in Your Hands

8999tk provides multiple protective features so you can always maintain your own boundaries.

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately, and increasing it requires a 24-hour waiting period — which prevents impulsive decisions.

Financial Protection

Self-Exclusion

If you feel gaming is becoming difficult to control, you can exclude yourself from the platform temporarily or for a longer period. You can choose self-exclusion from one week up to five years.

Full Protection

Time-Out Feature

Use time-out to take a short break. The ability to suspend your account temporarily from 24 hours up to 6 weeks helps you come back with a clear head.

Temporary Break

Loss Limit

Your play stops automatically after you lose a set amount. This keeps you from going beyond your budget and helps ensure responsible gaming.

Spending Control

Reality Check Reminder

A message appears on screen at regular intervals showing how long you have been playing and how much you have spent. These reminders are effective at keeping you aware.

Awareness Building

Gaming History Review

You can view your complete gaming history, deposit and withdrawal records, and spending details from your account at any time — the best way to understand your own behaviour.

Transparency
Age Policy

21+ Age Requirement — No Exceptions

8999tk is for individuals aged 21 and above only. Gaming by minors is strictly prohibited and we enforce this policy rigorously.

Age verification is mandatory at registration. If there is any doubt we reserve the right to verify identity documents. Registering with false information may result in the account being suspended or terminated.

A note for parents: Keep your devices and account details out of reach of children. Use parental control software.

Age Verification Process

National Identity Card
NID Verification
Mobile Number
OTP Verification
Payment Verification
bKash / Nagad
Manual Review
Review if Required
Warning Signs

Recognise the Signs of Problematic Gaming

  • Spending money beyond your budget and feeling regret afterwards
  • Feeling the urge to bet more in order to recover money you have lost
  • Hiding your gaming from family or friends
  • Playing for long periods while neglecting work, studies, or family responsibilities
  • Feeling restless or irritable when you are unable to play
  • Taking on debt or spending your savings to fund gaming
  • Turning to gaming to escape stress, loneliness, or depression
Steps to Take

What to Do If Gaming Feels Like a Problem

01

Take a Break

Activate a time-out or self-exclusion from your account and step away completely for a few days.

02

Tell Someone You Trust

Talk openly with a family member or close friend. Problems that stay hidden only grow larger.

03

Get Our Support

Contact 8999tk via 24/7 Bengali live chat or email — we are always ready to help.

Self-Exclusion

How to Activate Self-Exclusion

Secure your account in just a few steps — with no complications.

01

Log In

Access your 8999tk account and go to profile settings.

02

Responsible Gaming Menu

Select the "Responsible Gaming" section where all protective tools are available.

03

Choose a Time Period

1 week, 1 month, 6 months, 1 year, or 5 years — choose according to your needs.

04

Confirm

Agree to the confirmation message. Your account will be suspended immediately.

Important: Once self-exclusion is activated, your account cannot be reactivated before the chosen period ends. This is kept intentionally strict so that you can hold firm to your decision. Contact our live chat for any assistance during the self-exclusion period.
Financial Controls

Deposit and Loss Limit Management

Financial control is the foundation of responsible gaming. At 8999tk the minimum deposit is ৳100 and the minimum withdrawal is ৳1,000. This structure allows you to play on a small scale.

Once a deposit limit is set, further deposits are automatically blocked after the limit is reached. Lowering a limit is immediate, but increasing one requires a mandatory 24-hour wait.

Limit Type Period Time to Take Effect
Daily Deposit Limit Every 24 hours Immediate
Weekly Deposit Limit Every 7 days Immediate
Monthly Deposit Limit Every 30 days Immediate
Loss Limit Daily / Weekly Immediate
Session Time Limit Per login session Immediate
Support and Contact

We Are Always Here to Help

Feel free to contact the 8999tk support team with any questions about gaming problems or responsible gaming.

Live Chat Support

Live chat support in Bengali is available 24 hours a day, 7 days a week. Our specialist team is ready to respond to any responsible gaming concerns.

24/7 Active

Email Support

Write to us by email for detailed matters or confidential advice. All responsible gaming requests are handled on a priority basis.

[email protected]

Frequently Asked Questions

Common Questions About Responsible Gaming

Yes, you can still withdraw the funds in your account even while self-exclusion is active. The minimum withdrawal amount is ৳1,000 and the process takes between 30 minutes and 3 hours. Contact us via live chat for assistance with this.

Yes, lowering a deposit limit takes effect immediately. However, increasing a limit requires a 24-hour waiting period — this is an intentional safety measure to prevent impulsive decisions to deposit more money.

Time-out is a short-term break — typically from 24 hours up to 6 weeks. Self-exclusion is long-term protection — from 1 week up to 5 years, and it cannot be cancelled before the chosen period ends. Which one you choose depends on how serious your situation is.

No. Gaming on 8999tk is strictly for individuals aged 21 and above only. Age verification is mandatory and accounts belonging to minors are closed immediately.

Contact 8999tk via 24/7 live chat or by email at [email protected]. Our responsible gaming team will assist you confidentially — whether it is activating self-exclusion, setting limits, or any other advice you need.

You can set the reality check reminder interval yourself — every 15 minutes, 30 minutes, 1 hour, or 2 hours. Each reminder shows a summary of how long the current session has lasted and the total amount spent.

Play Responsibly
in the 8999tk Gaming World

Cricket betting, slot games, or live casino — enjoy everything in a safe and regulated environment.

Our Commitment

8999tk's Responsible Gaming Commitment

We believe that creating a healthy gaming environment is not only our ethical responsibility — it is also the foundation of our business. Players who feel happy and secure become long-term, loyal members. That is why 8999tk works continuously to ensure a safe, transparent, and enjoyable environment for every player.

Gaming is not a solution to life's problems — it is simply a form of entertainment. Know your limits, enjoy the experience, and stop when needed. You are not alone — 8999tk is always by your side.

For ages 21+ only — play responsibly